Shipping & returns
Shipping within the Netherlands
Your package will be delivered by DHL with the utmost care!
If you spend more than €50,-, no costs will be charged for shipping within the Netherlands. We only charge € 4.95 for shipping costs below! We would like to meet you with our service, but unfortunately we have to charge shipping costs!
We aim to send the order that is placed on workdays before 12 p.m., the same working day to you, the day of delivery depends on the carrier.
Shipping to Belgium
Your package will be sent by DHL with the utmost care. When spending from €85,- no costs will be charged when sending to Belgium. For amounts under €85,- we only charge € 8,95 shipping costs.
Shipping all over Europe and World Wide
Click on your shipping destination. If your country is not listed, please contact us.
Returns
Carma's return address is:
Carma Cosmetics
PO Box 1383
5602 BJ EindhovenThe costs of returning are for yourself. If a product is delivered incorrectly or defectively, the return costs are for Carma.
Returns must be received by us within 8 working days.
After good reception and when the products are original and not opend, we will immediately transfer the purchase amount to you.Always let us know in advance if you return an order.
If you have any questions, feel free to ask them! You can fill in a ticket or send an email to hello@carmacosmetics.com